This article will help guide you in crafting an effective employee manual. Getty Images Employee manuals, policy and procedure manuals, employee handbooks -- whatever you want to call them -- are often considered a necessary evil by both employees and employers. They typically generate consternation from employees, especially if they are not clear, well-written, and specific to the business and if they focus mostly on negativity -- in other words list, only what not to do.
Policy and Procedures Writing Guide Drafting a Policy — Policy Format all policies must follow a standard format see Policy Template to ensure consistency between policies.
Below is a description of the information that should be included under each major heading. Policy Number — for new policy drafts, this section should remain blank until a number is assigned by the Policy Group. For revisions, this number will remain unchanged. Effective and Revised Dates — to be determined by Policy Group.
Additional Authority — list of statute, regulation, State Board policy, Executive Order, or other relevant authority governing the policy. Scope — to who or what does the policy apply? For example, all employees, or all credit card payments. Responsible Party — list unit, department, college or other pertinent area responsible for administering or enforcing policy.
A contact phone number should also be included, but due to the difficulty associated with updating information, please do not name specific contact employees. Definitions — uncommon words or words with meanings unique to higher education should be defined and listed in alphabetical order.
Policy Statement — the policy statement provides a rationale for the policy, including underlying philosophy of the policy and what the policy hopes to accomplish.
Policy Statements range from sentences to a paragraph in length, depending upon the subject matter. Policy — main text of the policy. Procedure -includes the steps necessary to comply with the policy, with sufficient detail that end users will readily understand how to comply with the policy mandates.
Procedures should be consistent with the policy section. Forms associated with the procedure should be linked in the document. Policies should be clear and concise and written in the third person.
Words should be selected carefully. Words such as should and may imply choice. Do not use information that may quickly become outdated such as employee names or web addresses.
When using acronyms, spell out the words the first time, then indicate the acronym in parenthesis, e. For questions not addressed in the writing guide, please contact policyinfo boisestate.This How to Write Policies and Procedures writing guide (e-book) covers topics related to planning, design, development, and implementation of any procedure.
It also includes important commentaries, as well as sections on style, format, revisions, and more. Separate company policies from job-specific procedures.
Your employee handbook should consist of policies that apply to everyone in the company (general hours, payroll, vacation time, and so on).
Experts say that small businesses can use employee handbooks to avoid litigation and put staff members at ease by spelling out, in positive terms, the company's policies and expectations.
Policy and Procedures Writing Guide. Drafting a Policy – Policy Format. all policies must follow a standard format (see Policy Template) to ensure consistency between policies. Below is a description of the information that should be included under each major heading.
The Tisch Policies and Procedures Handbook should be used in conjunc- tion with the official Tisch Bulletin, where you will find specific depart- mental guidelines and degree requirements. Writing policies and procedures in healthcare can feel overwhelming.
Whether you’re crafting an entirely new employee handbook, revamping existing procedures, or introducing new policies, it can be hard to know where to begin.